Terms of Service

Last updated: April 2026

Acceptance of Terms

By using PumpSchedule.com, you agree to these Terms of Service. If you do not agree, please do not use the service.

What PumpSchedule Is (and Isn't)

PumpSchedule is a reminder service and directory platform. We are not a licensed contractor, septic system inspector, or repair service. We do not perform septic pumping, inspections, or any other septic-related work.

Septic maintenance recommendations on this site are based on EPA guidelines and general industry standards. They are informational only and do not constitute professional advice for your specific system. Always consult a licensed septic professional for advice about your particular system.

Homeowner Terms

As a homeowner using PumpSchedule to set a reminder:

• You are responsible for providing accurate information about your property and septic system
• Reminder dates are estimates based on EPA guidelines and the information you provide - actual service needs may vary
• You are responsible for verifying the credentials and licensing of any pumping company you hire
• PumpSchedule is not responsible for the work performed by any septic professional listed on our platform

Pumper Terms and Referral Fees

As a septic professional listed on PumpSchedule:

• You agree to respond to booking requests within 2 business days
• You are responsible for verifying your own licensing and insurance requirements in your state and county
• Referral fees are owed on confirmed jobs booked through PumpSchedule (see current fee schedule)
• Free tier: $25 referral fee per confirmed job. Pro tier: no per-job fee
• Referral fees are billed monthly. Failure to pay may result in listing removal
• PumpSchedule reserves the right to verify your business credentials before or after listing
• We may remove listings that receive consistent negative feedback from homeowners

Limitation of Liability

PumpSchedule provides a connection between homeowners and septic professionals. We are not liable for:

• The quality, safety, or outcome of work performed by any listed pumping company
• Any septic system failures that occur regardless of reminder status
• Technical issues that prevent reminder delivery (though we make commercially reasonable efforts)
• Any damages arising from inaccurate pump interval estimates

Our total liability to you for any claims arising from use of PumpSchedule shall not exceed the amount you have paid to us in the 12 months preceding the claim.

Changes to Terms

We may update these terms from time to time. If we make material changes, we will notify registered users by email. Continued use of the service constitutes acceptance of updated terms.

Contact

Questions about these terms? Email [email protected].